Tuesday, February 9 2010 Updated at 8AM.

 
You are not logged in | Log in
Perspectives 12:00 AM
Monday, November 16, 2009
Avianca: World-Class Quality
TACA CEO Roberto Kriete an Avianca owner Germán Efromovich have created the second-largest airline in Latin America. (Photo: TACA)
      
Avianca confirms that Latin America has the talent and resources to provide world class quality and services.

BY WALTER T. MOLANO

Five years ago, Colombia’s national air carrier, Avianca, was on the brink. Labor woes, aging equipment and security concerns made it one of the worst airlines in Latin America. Soaring fuel prices and a depreciating currency only made matters worse. Avianca filed for bankruptcy protection in 2003, and it seemed destined for the boneyard—along with other storied carriers such as Aerolineas Argentinas and Varig. The Santo Domingo family, which were one of the controlling shareholders, lost interest in the company. They were more concerned with their beverage, telecommunications and financial operations which were throwing off plenty of cash.

U.S. INTEREST

Sensing blood in the water, U.S. airlines began circling the dying company. The second oldest airline in the world, after KLM, Avianca’s landing slots and routes were valuable assets. Continental Airlines, along with its Panamanian partner Copa Airlines, expressed an interest in acquiring assets. Given that no one else seemed interested in Avianca, the bidding was kept low and vague.

However, the situation took a sudden turn in November 2004, when a Brazilian entrepreneur suddenly placed a firm bid for the company, and swept it away. Today, Avianca is one of the best airlines in the region, and it could help transform Bogota into a major business hub for Latin America.

Germán Efromovich was born in Bolivia, the son of Polish immigrants, and was raised in Arica, Chile. Upon his arrival in Brazil, he sold encyclopedias and eventually began doing exploration and drilling work for Petrobras. In 1998, Efromovich established OceanAir, an air taxi operator in Rio de Janeiro that offered transfer services for the oil companies that were drilling in the Campos Oil Field. OceanAir began scheduled passenger services between Rio de Janiero and Sao Paulo in 2002, and it eventually expanded flights to other cities in the state of Rio de Janiero, such as Macae and Campos.

BIG LEAGUES

In 2004, Efromovich jumped into the aviation big leagues by grabbing Avianca away from Continental/Copa. In addition to offering $64 million for the company, he assumed all of its liabilities and promised to modernize the fleet. He quickly delivered on his promises by investing more than $2.5 billion in new airplanes and equipment. In addition to scores of brand new Airbus 330s and 320s, decked out with the latest technology and creature comforts, Efromovich ordered a fresh batch of the Boeing Dreamliners.

His efforts to turn around the national airline, as well as large investments into Colombia’s eastern oil fields, earned him Colombian citizenship, thus converting him into a truly transcontinental business leader. Last month, Avianca announced its decision to merge with Taca, the Salvadorian airline, transforming the group into the second largest carrier in the region. The new combined Avianca has more than 150 airplanes and its quality ranking is second after LAN Chile.

SURGE IN MORAL

Efromovich’s role in turning around Avianca, along with heavy investments into personnel and equipment, allowed moral and service to surge. Today, passengers are flocking back to the airline. Revenues are climbing, and the new combined group is expected to generate more than $3 billion next year. The restored confidence in Avianca is allowing it to tap into the domestic capital markets, raising 500 billion pesos only three months ago. More importantly, Avianca is transforming Bogota into a regional hub. Given its high quality service and competitive prices, many businesspeople are using Avianca as a way to escape the terror of U.S. airlines and the immigration/connection nightmares of Miami.

Passenger traffic in Bogota is reaching levels not expected until half way through the next decade, and the government is ditching its renovation plans and moving into a wholesale expansion of the airport. Many businesses are taking a new look at Bogota as a possible for hub for regional activities. Lima and Panama City benefitted enormously when their airports became major regional hubs. However, Bogota offers a more centralized location, cheaper skilled labor and better access to Brazil.

HOME-GROWN TRANSFORMATION

The amazing thing about the transformation of Avianca was that it was all home-grown. The revitalization of the company was not due to the injection of fresh capital and modern management from outside the region. On the contrary, the international airlines were only interested in stripping the carcass bare.

The case of Avianca confirms that Latin America has the talent and resources to provide world class quality and services. The case of Avianca also shows the role that private entrepreneurs can have on the real economy, without interference from the state. Avianca may not have any bonds in the international marketplace, but it is a story that will have a major impact across the region.

Walter Molano is head of research at BCP Securities.

 

Related News:
- Avianca's U-Turn
 

Post Your Comments
You can write a comment on this article by clicking here.

From: mike hoover, santa ana, ca
thank you mr. german efromovich for your vision.
i have been flying on avianca since a co-worker told me to try out avianca instead of the airlines here in the usa to bogota.
the ticket counter staff are very polite and willing to help people.
the food on the flights is great.
thank you for more flights from the usa west coast to colombia.

  Other articles in : Perspectives  
Argentina: Ten Reforms for Cristina
Reduce Chavez Oil, Help Latin Neighbors
Evaluating Nestor Kirchner
Ecuador: Keeping Up With Hugo
Brazil Tax: Uncertain Reform
Venezuela: Still Negative Outlook
Prosperity & Weak Property Rights
LatAm Finance Lags Asia
Haiti Makes Real Progress
Colombia FTA Next?
Dealing With Latin Populists
Cristina's Short Honeymoon
Flores: LatAm Must Fight For Freedom
Uruguayan Farce
New President, New Policies
Cristina and the U.S: No Change
Chile’s Energy Crisis: No Magical Solution
Latin America's Downside: Competitiveness
Costa Rica's Free Trade Victory
Bush: Free Trade Benefits US Workers
Latin FTAs: What Will Congress Do?
CAFTA's Impact On Costa Rica
Costa Rica & CAFTA: What Next?
Latin America: Good Outlook
What's Driving Brazil M&A?
Boosting Singapore-Latin Ties
Costa Rica’s CAFTA Choice
Is Ecuador's Correa Following Chavez?
Will Raul Reform Cuba's Economy?
FTA Failure, Chavez' Gain
Open Letter to Congressional Democrats
Global Outlook: Implications for LatAm
Exhausting Democracy in Ecuador
Improved Logistics Key For LatAm
China Safety and Latin America
Singapore: Latin America's Asian Partner
PDVSA's Grave Has Been Dug
Canada's Exports to South America Booming
Costa Rica's CAFTA Referendum
Latin America's Inflation Success
Dangerous Policies for Latin America
Latin America’s Energetic August
Brazil & Mexico Prepared For Contagion
U.S. Relations with Latin America
Nicaragua and Esso: What Will Happen?
Brazil's Crisis: Could It Happen Again?
Brace for Snapback
North American Summit: More or Less?
Sean Penn and Hugo Chavez
Argentina: Pack Your Bags
Banco Azteca & Brazil:  Good Outlook
Closing the Gap in Latin Infrastructure
Ecuador: Getting Ugly
Latin America: Adios to Market Reforms?
China, Taiwan and the Battle for Latin America
Brazil Auto Boom: Can Supply Keep Pace?
Brazil: Vivo Hurts Competition?
Latin America's Educational Challenge
After the IPO: Redecard's Outlook
Drummond: Charges Were False
Drummond Case: Effects on Latin Business?
Ethanol Push: Pork Barrel Boondoggle
Mexican Infrastructure: More Competitiveness?
Gustavo Cisneros: No Deal With Chavez
CFIUS and Latin American Companies
Hutchison No Threat to Panama
Canada's Renewed Commitment to Latin America
Argentina: New Energy Policies?
Cristina's Travels
Venezuela: In the Hands of the State
MiningWatch Response to Open Letters
Ecuador: Mining Reduces Poverty
Support Colombia With FTA
Kirchner: Nothing Lasts Forever
Venezuela Oil: Who Will Fill The Void?
Argentina’s Energy Tango
Ecuador Hurts Its Potential
Unfair Treatment of Colombia
Open Letter To MiningWatch Canada
After RCTV: End of Solidarity?
Middle East and Latin America: Same Errors?
Sizzling Brazil
Bearish on China, Bullish on Latin America
Mexico: More Media Competition?
Argentina: Waiting for Cristina
Venezuela's Trade Limbo
Costa Rica: A Real Business Guide
After Costa Rica: More China Success?
Latin America: Strategy for Competitiveness
Supporting Small Business in Latin America
Chávez Conditionality
China Undermines U.S. in Latin America
Brazil Corruption Scandal: Impact On Lula?
Argentina's Environmental Hypocrisy
Colombia: Bad Policy Decisions
Venezuelan Intrusion in Bolivia
Brazil: Nuclear Energy?
Central America: Common Ground
Approve Colombia FTA Now
Colombia Infrastructure Needs Attention
Improving U.S.-Mexican Competitiveness
Thinking Out of the Box
Brazil Wireless: Competition Continues 
Democrats and Free Trade
Argentina: Running the Clock
Mexico Needs China Policy
Ecuador Referendum and Business
Mexican Acquisition of TIM?
Neighbors Have Shared Responsibilities
Colombia: Construction Drives Growth
Argentina on Kirchner's Time
Latin America At the Crossroads
Two Cheers for U.S. Ethanol Initiative
Fiscal Reform in Mexico
Commentary: Price Controls Boost Inflation
Brazil: Anti-American Foreign Policy?
Latin Left: Authoritarian & Undemocratic
Venezuela Oil: Wiped Out!
Venezuela: Instability & Isolation
Argentina: Lessons for Ecuador
Colombia's Strong Business Record














 
 
Home | About Us | Contact Us
Developed by Merit Designs
Merit Designs