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Sakura Tech invests in its Latin Future

Singapore’s Sakura Tech has seen the potential of Latin America. It opened its first manufacturing plant in Brazil.

Argentina, Brazil lead declines in Latin Labor Index

Increased difficulty in hiring new employees was the main factor in the declines.

Latin America: Outsourcing Thrives

Call center providers are thriving in Latin America, thanks to increased popularity of near-shoring and robust domestic demand.

Mexico: Softtek's Global Strategy

How Mexico-based Softtek’s Beni Lopez plays up local strengths to grow globally.

Latin America 2011: Expert Q&A

Latin Business Chronicle asks leading Latin American experts about the region’s business outlook in 2011.

Juan Valdez Turns 50

Juan Valdez celebrates 50th anniversary, Dominican economy booms, Costa Rica wireless delays, Colombia BPO King.

Latin America: India’s Next Frontier

Despite the global crisis last year, many Indian companies boosted their Latin America investments.

Colombia: Call Centers Boom

Colombia's call center business has grown significantly and is expected to expand revenues fourfold by 2012.

Wrong Number: Chile Call Centers Decline

Chilean call centers are losing customers and jobs to less expensive Peru and Colombia.

Latin America 2011: Expert Q&A

Latin Business Chronicle asks leading Latin American experts about the region’s business outlook in 2011.

Neoris: Strong Growth Despite Crisis

US sales jump at offshore company Neoris despite the crisis. Next up: Brazil expansion.

Latin America: More Indian Business

Indian and Latin American exporters are finding new markets to offset weaker growth in developed countries.

TCS: Double-Digit LatAm Growth

Indian tech company TCS expects double-digit growth in Latin America this year despite the global crisis.

Avaya: Brazil Still Strong

Brazil continues to perform strongly this year for Avaya after a strong year in Latin America.

Colombia: Prepared for the Crisis

Colombia is in better shape than during previous crises, government and business leaders argue.

Nicaragua: Uncertain Outlook

Can contact centers provide a cushion for Nicaragua as it suffers from growing political and economical uncertainty?

US & Brazil Spur Softtek Growth

The U.S. and Brazilian markets are helping Softtek post strong growth this year.

Dominican Republic: Solid Growth, Strong Potential

The Dominican economy, the fastest-growing in Latin America, is expected to benefit strongly from CAFTA.

Latin America: More Call Center Business 

From Dell to Tata, global companies are expanding their call center operations in Latin America.

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