http://www.latinbusinesschronicle.com/ Expert opinions on Latin American business en-us Latin Business Chronicle LLC Merit Designs ICM 60 News info@latinbusinesschronicle.com info@latinbusinesschronicle.com http://www.latinbusinesschronicle.com/rss/rss.gif http://www.latinbusinesschronicle.com/ Expert opinions on Latin American business http://www.latinbusinesschronicle.com/app/article.aspx?id=4346 BY MARKUS JAEGER Perspectives Fri, 9 Jul 2010 13:12:00 GMT http://www.latinbusinesschronicle.com/app/article.aspx?id=4346 http://www.latinbusinesschronicle.com/app/article.aspx?id=4330 CHRONICLE SPECIALKnowledge@Wharton In 2005, the Chilean call center market was expected to keep growing each year at a rate of 20 percent. The number of companies in the sector was expanding at a dizzying pace, and they were competing to offer specialized services for telesales, marketing, building customer loyalty and bill collection. All of these initiatives were supported by sophisticated technological tools and a labor force that seemed ready to satisfy the most exacting needs of its customers. Perspectives Fri, 2 Jul 2010 20:46:00 GMT http://www.latinbusinesschronicle.com/app/article.aspx?id=4330 http://www.latinbusinesschronicle.com/app/article.aspx?id=4319 BY IVAN FRANCOEuromonitor International Perspectives Mon, 28 Jun 2010 22:54:00 GMT http://www.latinbusinesschronicle.com/app/article.aspx?id=4319 http://www.latinbusinesschronicle.com/app/article.aspx?id=4317 BY JOHN MURPHYWhen President Barack Obama delivered his State of the Union address in January, the U.S. business community welcomed his call for a national goal to double U.S. exports within five years. With nearly 10 percent of the U.S. workforce unemployed, trade expansion represents one the best avenues to stimulate growth and create badly needed jobs. Perspectives Mon, 28 Jun 2010 22:05:00 GMT http://www.latinbusinesschronicle.com/app/article.aspx?id=4317 http://www.latinbusinesschronicle.com/app/article.aspx?id=4305 BY ARTURO C. PORZECANSKI Perspectives Thu, 24 Jun 2010 21:57:00 GMT http://www.latinbusinesschronicle.com/app/article.aspx?id=4305 http://www.latinbusinesschronicle.com/app/article.aspx?id=4274 CHRONICLE SPECIALKnowledge@Wharton Most supporters of free trade have long viewed cross-border integration of the trucking sector as a cornerstone of the economic integration of North America. So when the North American Free Trade Agreement (NAFTA) went into effect in 1994, a key provision not only opened international traffic in a narrow band along the U.S.-Mexico border in 1995 but also called for the opening of long-distance truck traffic in 2000. That process has been delayed indefinitely, however, because of legislative and legal tactics of U.S. labor, owner-operator and citizen advocacy groups who fear the loss of U.S. jobs to Mexican drivers. Opponents of Mexican trucking in the United States also argue that Mexican trucks are unsafe, citing widespread safety violations and the common practice of using cross-border trucks to transport illegal narcotics to the United States. Perspectives Fri, 4 Jun 2010 22:09:00 GMT http://www.latinbusinesschronicle.com/app/article.aspx?id=4274 http://www.latinbusinesschronicle.com/app/article.aspx?id=4273 BY CARLOS PIROVANO Perspectives Fri, 4 Jun 2010 21:35:00 GMT http://www.latinbusinesschronicle.com/app/article.aspx?id=4273 http://www.latinbusinesschronicle.com/app/article.aspx?id=4264 BY GUSTAVO CORONEL Perspectives Thu, 3 Jun 2010 16:12:00 GMT http://www.latinbusinesschronicle.com/app/article.aspx?id=4264 http://www.latinbusinesschronicle.com/app/article.aspx?id=4252 BY LATIN AMERICA ADVISORInter-American Dialogue A special report in the Financial Times on May 6 highlighted Brazil's huge infrastructure needs, especially as the country prepares to host the World Cup and the Olympics later this decade. Traditionally, the Brazilian development bank, known as BNDES, has played a central role in infrastructure financing, with some critics charging that the publicly owned bank crowds out private financing. Does Brazil's current infrastructure push leave enough room for both public and private sources of financing? What are the positives and negatives of BNDES playing such a large role in infrastructure finance? Perspectives Fri, 28 May 2010 21:53:00 GMT http://www.latinbusinesschronicle.com/app/article.aspx?id=4252 http://www.latinbusinesschronicle.com/app/article.aspx?id=4251 CHRONICLE SPECIALKnowledge@Wharton Perspectives Fri, 28 May 2010 21:15:00 GMT http://www.latinbusinesschronicle.com/app/article.aspx?id=4251